Frequently Asked Questions
Everything you need to know about Mox Boarding House fashion and services.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that limited edition drop items may be subject to final sale.
How do I know which size will fit me best?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How should I care for my Mox Boarding House garments?
To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.